Dilenza
Legal

Privacy Policy

This policy explains how Dilenza collects, uses and protects the personal information you submit through our inspection request forms, the contact form and the candidate CV upload. It applies to visitors and users of dilenza.com.

Last updated: September 2026

Data Controller

Who is responsible for your data

Dilenza is the data controller responsible for the personal information you submit through this site. For any questions about how your data is handled, contact info@dilenza.com.

Information

What we collect and why

Inspection request forms

When you submit an inspection request, you provide your name, company, email address, phone number, supplier city and country, the equipment or asset, the inspection discipline, the required qualification, the inspection date and the assignment type. We use this information to review the technical requirements and identify a suitable inspector profile for your project. The legal basis is our legitimate interest in responding to your enquiry and preparing a proposal.

Contact form

The contact form collects your name, email address and your message. We use it to respond to general enquiries. The legal basis is our legitimate interest in handling your business enquiry.

Candidate CV upload

Inspectors and engineers who submit a CV provide their name, email address, phone number, location, disciplines, qualifications and a CV file. We use this information to assess suitability for current and future inspection assignments. The legal basis is your consent, which you give by submitting the form. You can withdraw consent at any time by writing to info@dilenza.com.

Technical data

When you visit the site, our hosting provider may automatically record basic technical data such as IP address, browser type and the pages visited. This is limited to what is necessary to operate and secure the site. No analytics or advertising cookies are loaded unless you enable them in the cookie banner.

Storage & Access

Who can access it and where it is held

Submitted form data is stored securely and is accessible only to Dilenza staff who need it to respond to your request or to assess a candidate application. Candidate CVs are stored privately and are not publicly reachable.

The data we collect is held on servers inside the European Union. Our hosting and email delivery providers act as processors under our instructions and under appropriate data processing agreements.

We do not sell your personal data, and we do not share it with third parties for marketing purposes.

Retention

How long we keep your data

Inspection requests and contact messages are kept for as long as needed to handle your enquiry and any resulting assignment, and are then removed.

Candidate applications and CVs are kept for the period needed to consider you for current and relevant future assignments. If you would like your CV and details removed earlier, write to info@dilenza.com and we will delete them.

Cookie Policy

Cookies and similar technologies

Dilenza uses cookies that are strictly necessary for the site to function. We do not load analytics or advertising cookies unless you enable them through the cookie banner.

Cookie groupPurposeLifetime
Strictly necessaryRemembers your cookie consent choice so the banner does not reappear.Up to 12 months
Analytics (optional)Measures how the site is used. Off by default; only set if you accept.Set by the analytics provider, if added

You can change or withdraw your cookie consent at any time using the link in the footer.

Your Rights

Your GDPR rights

Under the EU General Data Protection Regulation, you have the right to:

  • • Access the personal data we hold about you
  • • Have inaccurate data corrected
  • • Request deletion of your personal data
  • • Object to processing
  • • Receive your data in a portable format
  • • Withdraw consent at any time (for processing based on consent)
  • • Lodge a complaint with the data protection authority in your country

To exercise any of these rights, write to info@dilenza.com. You can also lodge a complaint with the data protection authority in your country.

Updates & Contact

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of the page will reflect any change.

For any questions about this policy or your personal data, contact info@dilenza.com.

If you have a concern about how we handle your data, you can also contact the data protection authority for your country.